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Frequently Asked Questions
General
Order & Billing
Shipping
Reseller & Collaboration
Return
Products
Promo, Discount & Offers
Reward Program
Orders & Products
What products do you sell?
At Accessories Store LK, we offer:
* Brand-new iPhones
* Pre-owned iPhones
* Mobile accessories
* Computer accessories
* Earbuds & headphones
* Wireless speakers
* Chargers, cables, power banks, and more
We work with trusted brands including Apple, Anker, Baseus, WiWU, JBL, LITO, LDNIO, HP, Yesido, Aspor, ATB, and Plokama.
Do you sell both brand-new and pre-owned iPhones?
Yes. We offer both brand-new and carefully selected pre-owned iPhones in excellent condition.
Are pre-owned iPhones tested before selling?
Yes. All pre-owned iPhones are checked for functionality, battery health, and overall condition before being sold.
Payments & Delivery
What payment methods do you accept?
We accept:
* Cash payments
* Bank transfers
* Credit & debit cards
* Flexible payment methods such as KOKO, Payzy and MintPay.
Do you offer delivery across Sri Lanka?
Yes. We provide islandwide delivery services across Sri Lanka.
Can I make changes to my order?
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Can I reserve a product before purchasing?
Yes, depending on stock availability. Contact us directly for reservation details.
Authenticity & Warranty
Are your products genuine?
Yes. We focus on selling genuine and high-quality products from trusted brands.
Do your products come with warranty?
Yes. Most products include warranty coverage depending on the brand and product category.
Do you provide after-sales support?
Yes. We assist customers with warranty claims, product guidance, and general after-sales support whenever needed.
Contact & Store Information
How can I place an order?
You can place orders through:
* Our website: [Accessories Store LK](https://accessoriesstore.lk)
* Facebook & Instagram pages
* WhatsApp or direct call inquiries
Where is Accessories Store LK located?
Accessories Store LK is located in Maharagama, Sri Lanka.
How can I contact Accessories Store LK?
You can contact us through our website, social media platforms, WhatsApp, or hotline for quick assistance.
Get In Touch
Have questions about your order, or a general enquiry
Free shipping on orders over a certain amount
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